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فيديو شرح How to Retain High-Performing Tech Employees: Customer Service Training 101 ضمن كورس خدمة العملاء شرح قناة Don Crawley, Author of The Compassionate Geek، الفديو رقم 111 مجانى معتمد اونلاين
You’ve hired a great I.T. team. You work hard to be a great manager. How do you ensure your team stays in place?
That’s when you change from being a manager to being a leader.
According to a workplace study, “Good pay and positive cultures are most likely to attract both millennials and Gen Zers, but diversity/inclusion and flexibility are important keys to keeping them happy.”
In this video, you'll learn critical success factors in retaining your best tech employees.
Don Crawley brings humanity into the world of technology through keynote speeches, conference breakout sessions, corporate training, online training, books, videos, a blog, and a podcast. His work revolves around people skills for I.T. people, including I.T. customer service, teamwork, communication, and compassionate leadership for I.T. managers and supervisors.
Most of Don's material is created in response to questions and comments he receives from clients, meeting planners, audience members, and Compassionate Geek community members. So, he invites you to SUBSCRIBE and ask any of your customer service, communication, or leadership questions or leave a comment.
Learn more about Don's work at https://doncrawley.com
And follow him on social media:
Twitter at https://twitter.com/DonCrawley
Facebook at https://facebook.com/DonRCrawley
LinkedIn at https://www.linkedin.com/in/doncrawley/