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فيديو شرح Correction or Humiliation: Customer Service Training 101 ضمن كورس خدمة العملاء شرح قناة Don Crawley, Author of The Compassionate Geek، الفديو رقم 99 مجانى معتمد اونلاين
http://www.doncrawley.com Don't like the way someone is behaving? Do you want to change their behavior or do you want to humiliate and embarrass that person? If that's what you want, what do you hope to achieve and how would you feel if the tables were turned? None of us are perfect. All of us can use reminders every now and then about our behavior or our attitude. Sometimes, behaviors needed to be corrected, but humiliation is unnecessary and contributes to undermining human relationships. Don't like someone else's behavior? Work on the issues, but don't criticize character or personality.